Our Policies

GENERAL BUSINESS POLICY:

Terms of offer, price and item descriptions are subject to change without notice. Although we make every effort to assure accuracy in our advertised price and descriptions, we are still human and we reserve the right to correct any advertising error at any time.

Retail products are supported by original manufacturer warranty. MOUNTAIN NETWORKS does not offer any technical support.

The customer assumes all responsibility for product compatibility. The customer pays for all return shipping.

We reserve the right to honor or refuse services to anyone.

 

PAYMENTS:

We accept company checks, Visa, Master Card and bank wires.

 

INTERNATIONAL ORDERS:

MOUNTAIN NETWORKS will accept international orders, but we will only accept a bank wire transfer prior to shipping. We will not accept credit card payment on international orders and there is no free shipping.

If you have any questions, or need any information regarding an international order, please email Admin@MountainNetworks.net and we will help you with any questions.

 

PRICE CHANGES:

MOUNTAIN NETWORKS makes every effort to ensure the information posted on our site is accurate.

In the event that an incorrect price is listed due to a typographical, informational, technical or other error, MOUNTAIN NETWORKS shall have the right, at our sole discretion to either honor the displayed price or refuse/cancel any orders placed for that product with incorrectly listed price. MOUNTAIN NETWORKS reserves the right to honor or refuse prices within two days from the time of purchase.  

MOUNTAIN NETWORKS reserves the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements.

 

WARRANTY:

All Cisco products with the exception of Cisco Switches and Cisco Routers that are in a new retail sealed box come with a 90 day warranty from the ship date, as well as the manufacturers warranty. All Cisco products that are used or refurbished, with the exception of Cisco Switches and Cisco Routers, come with a 30 day warranty unless noted otherwise.  All Refurbished and New Cisco Switches, as well as Refurbished and New Cisco Routers come with a 1 year warranty from the ship date. HP Products have a manufacturer's warranty which range from 90 days to 3 years, to a limited lifetime warranty on ProCurve Switches.

 

TAX:

Tax will only be charged within the state of New Jersey. If you are tax exempt, please email your resellers or tax exempt certificate to Admin@MountainNetworks.net prior to placing an order.

 

MONTHLY PROMOTIONS:

We are not responsible for warranty and/or product functionality on any products offerings on monthly specials. Monthly specials are not eligible for resellers.